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Find answers to common questions about our courses, bookings, certificates, and policies.
Yes, all our courses are nationally recognised and delivered on behalf of Allens Training Pty Ltd (RTO 90909). Your certificates are valid across Australia and meet workplace compliance requirements.
CPR certificates are valid for 12 months. First Aid certificates (HLTAID011) are valid for 3 years, though CPR must be renewed annually. NDIS training certificates are typically valid for 1-2 years depending on your employer requirements. We recommend checking your specific industry requirements.
All our courses are delivered by experienced paramedics who are currently working in emergency services. They bring real-world experience and practical insights to every training session.
No prior experience is required for any of our courses. They're designed for complete beginners through to those needing to refresh existing skills.
Wear comfortable, casual clothing that allows you to move freely and kneel on the floor. We recommend avoiding skirts or restrictive clothing. Closed-toe shoes are preferred for safety.
Bring a pen for note-taking, your photo ID for registration, and your Unique Student Identifier (USI) if you have one. All training materials, equipment, and workbooks will be provided. For full-day courses, bring lunch or money for nearby food options.